Last Updated – 12/8/2023
This Payment Policy outlines the payment terms made on Honey Pediatrics & Family Medicine (as HPFM) website (https:/honeypediatrics.com). By using the payment service on our website, you agree to be bound by this Payment Policy.
Fees and Charges:
All fees and charges for services provided are clearly outlined in the service agreement or invoice. Users are responsible for the payment of these fees in a timely manner.
Late Payments:
Payments not received by the due date are subject to a late payment fee. If there are extenuating circumstances that may affect timely payment, users are encouraged to contact us in advance to discuss alternative arrangements.
Refund Policy:
Refunds are granted under the following conditions:
- If there was a billing error made by the practice.
- Refund requests should be submitted in writing, detailing the reasons for the request. We reserve the right to assess each request on a case-by-case basis.
Confidentiality and Security:
We prioritize the security of your payment information. All transactions are processed through secure and encrypted channels. We do not store your credit card information.
Payment Disputes:
If you have a dispute with your payment, please contact us at contact@honeypediatrics.com or (972)-596-8100. We will do our best to resolve the issue promptly and fairly.
Changes to Payment Policy:
We reserve the right to make changes to this payment policy. Users will be notified of any changes in advance.
By engaging in our services, you acknowledge and agree to adhere to the terms outlined in this payment policy.
Contact us if you have any question about this Payment Policy, please contact us at contact@honeypediatrics.com or (972)-596-8100